Shipping Policy

1. Shipping Information

Regions We Serve

• We currently ship to the United Kingdom.

• We do not ship to the Channel Islands or Isle of Man.

• No international shipping outside the United Kingdom.

Order Processing

Orders are packed and dispatched from Shaikh Mohd Saeed LLC.

• Processing time: 1 business day (Monday–Friday). Public holidays are not counted as business days.

Estimated Transit Times

• United Kingdom: 2–5 business days

Carriers Used

• United Kingdom: Royal Mail, DHL, UPS

Shipping Rates

• FREE shipping on orders over £100 (UK).

• The threshold is calculated after discounts and before VAT.

• Orders below the free-shipping threshold:

  • United Kingdom: £12 flat rate

Tracking & Notifications

You will receive automated e-mails when:

• Your order is placed.

• Your parcel leaves our warehouse with your tracking link.

• Your parcel has been delivered with your tracking link.

2. Order Changes, Cancellations & Address Issues

Change or cancel an order within 1 hour of placing it by emailing Customer Care.

We cannot guarantee changes or cancellations after the 1-hour window or once a shipping label has been generated.

If you supply an incorrect address and the parcel ships, the order is non-refundable and non-replaceable.

3. Lost or Missing Packages

Once a package is marked "Delivered," responsibility for securing it transfers to the customer.

If you cannot locate the parcel, please contact the carrier, file any necessary report if applicable, and follow their claims process. Shaikh Mohd Saeed LLC is not liable for packages after delivery confirmation.

4. Delivery Delays

While we strive to ensure timely delivery, delays can occasionally occur due to factors outside our control, such as courier disruptions, severe weather, public holidays, or high seasonal order volumes.

It is not uncommon for tracking numbers to remain unupdated for up to 48 hours after the carrier receives the package. We appreciate your patience and understanding should such delays arise.

5. Additional Terms

Risk of loss passes to the customer once the carrier scans the parcel as picked up.

Shaikh Mohd Saeed LLC reserves the right to update this Shipping Policy at any time. Continued use of www.shaikhsaeed.co.uk indicates acceptance of any changes.

Need Assistance?

Our Customer Care team is ready to help.

Contact:

Shaikh Mohd Saeed LLC
Suite 6222a, 60 Tottenham Court Road
London W1T 2EW
United Kingdom

E-mail: wecare@shksaeed.com

Phone: +1 571-504-7567